
Step 1. Sending a letter of demand
You can send a letter of demand, seeking your full loss and attaching an itemised quote. Generally, it is a good idea to get more than one quote to show the amount you are claiming is reasonable. The letter should tell the other person how much you are claiming in total, when you would like the money to be paid to you and that legal action may be started if the claim is not paid by the time specified in the letter. Read:
- letters of demand on the LawAccess NSW website.
- Sample Insurance Letter of Demand on our website
- Should you go to court on the Law Access NSW website.
LawAccess NSW also provides information about making a claim following a car accident. You should seek independent legal advice before pursuing the other party in court. Start by contacting LawAccess NSW on 1300 888 529. Court action may involve engaging a private solicitor. To find a private solicitor, go to the NSW Law Society website. If you have limited means, you can also contact your local Community Legal Centre.