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Call our Insurance Hotline on 1300 663 464
This is a free community service. Our funding is limited to certain types of insurance and only for personal purposes (not business). We do not have any expertise in business matters. We do not have any expertise in dealing with other types of insurance.
For some insurance disputes the Financial Ombudsman Service may be able to consider your dispute free of charge http://www.fos.org.au. For other types of insurance you will need to consult a private solicitor.
For Compulsory Third-Party Insurance each state/territory should have a government department that overseas CTP disputes:
For general advice about motor vehicle accidents you can seek advice from some local community legal services and legal aid offices, general legal advice lines or a private solicitor. For more details read our FAQ.